Team Need Some Resilience

Does Your Team Need Some Resilience?

In the past few years, we have been delivering more and more Team Alignment and Leadership Workshops. I am hearing the same stories and experiences across all these teams – the need to align, collaborate, lead, innovate and keep moving forward in being a stronger and resilient team. As technology and the world advance, workplaces find themselves up against an almost constant stream of challenges, whether in the form of workplace bullying, the restructuring of organizations, micro-managing, ridiculously large workloads and having no support from leaders or the rest of the team. Workplaces also liaise and work more with companies in other countries, which means different time zones have put an end to the ‘traditional’ working hours of 9-5 (or similar), leaving less downtime. Technological advancements can also be overwhelming, trying to keep up with the expertise and skills needed to take advantage of it. So what is the answer to dealing with these issues, and just how do they affect your company’s bottom line?

When your team is feeling overwhelmed, stressed or upset when facing the challenges of the modern workplace, you’ll see a decline in productivity and employee morale, and a sharp increase in staff turnover. You might think some people just handle stress better than others, but there are things you can do to help your staff improve their handling of these challenges – to help build their resilience.

Resilience is, essentially, the handling of stressors and problems without folding under the pressure. You’ll find some people do their best work when faced with being stressed, but you can still teach others in the workplace how to build up their resilience, to produce better results and better handle all that their work throws at them.

Here are some tips to help your team manage (and/or build) their resilience:

Improve social interactions at work

When employees have a reliable social network in a workplace that promotes open communication, you’ll see them thrive in no time. When they love coming to work, they’ll be more productive too. Being sympathetic as a leader, providing opportunities for teamwork and holding social events for the workplace will help boost your team’s relationships.

Promote a happy and healthy environment

Along with helping your team build beneficial relationships at work, there are many other ways you can improve your workplace’s psychological environment:

  • Be an approachable and open leader
  • Don’t regularly restructure or change the roles, procedures, and expectations of the environment, in turn providing a feeling of job security
  • Watch that workloads don’t get excessive, and provide variety in tasks to keep your team interested
  • Have other leaders or managers trained to be more aware of the team’s wellbeing
  • Show that you trust your team by letting them have a degree of autonomy
  • Be flexible with how your team can work; offer differing hours or to work from home if needed
  • Be sure to recognise and reward great work
  • Invest in training your staff in new skills
  • Be fair

People who feel valued, trusted and supported by their leaders will be empowered to handle the challenges that come their way without crumbling, improving their resilience.

Take challenges as an opportunity for teaching

When you treat problems or failures as learning opportunities, you’ll be demonstrating resilience to your team, and showing them ways to look at challenges in a different light, helping them build their own resilience as well. Be sure to explain how not everything will work, but that’s okay as it’s still an important part of ultimately succeeding. Workplaces face challenges often, and modeling resilience for your team will be a great influence when a problem arises.

Be grateful

At the end of each working day (or week), tell your team what you believe was a success that day (or week), and ask them what they believe went well too. Focusing on the positives is a great exercise to help your team realise that there’s always something to be grateful for, which is essential when building resilience.

These tips will help you empower your team and manage their resilience in the workplace, leading to less staff turnover, and an increase in morale and productivity. Take the time to work on your own resilience as well, so that you can effectively model it for your team. Don’t forget that your team looks to you as an example; how you handle workplace challenges directly influences your staff and provides them with ideas on how to react.

Reach out to LeadershipHQ about our Team Alignment and Development Workshops and Programs at https://leadershiphq.com.au/

Author – Sonia McDonald

Sonia McDonald is one of Globe’s leading leadership executive coaches and keynote speakers, as well as an advisor, thought leader, and author. She’s also CEO and founder of LeadershipHQ and has been named as one of the Top 100 Australian Entrepreneurs and Top 250 Influential Women in the world. LeadershipHQ is leading the way in leadership and partner with Organisations and Businesses such as Qantas, Thiess, Super Retail Group, Brickworks, Kane Constructions, Bartons, EY, Maurice Blackburn, Grant Thorton, and Minter Ellison. LeadershipHQ partner with businesses in building great leadership and people development through their cutting edge and high impact leadership programs, coaching, workshops, resources, and events.

Sonia has worked, coached and spoken in front of people around the world, encouraging them to succeed by reaching their full potential and inspiring leadership greatness. Sonia has written several books on leadership: Leadership Attitude, Just Rock It! and Neuroscience of Leadership, and she writes regularly for publications such as The Australian, HRD Magazine, Smart Healthy Women and Women’s Business Media. She has been published in BBC Capital, The Australian, HRD Magazine, Business Insider and Richtopia. She has spoken at numerous leading conferences, companies, and events across the world with her vision to create authentic, kind and courageous leaders and organizations.

Phone 1300 719 665   www.soniamcdonald.com.au

HR Trends for 2019

Top HR Trends for 2019

Eric Swenson, leadership and workforce strategist and author of The Five A’s of Great Employees and Managing People in the 21st Century hosted a webinar for Ascentis.com that provided insights into what he believes will be Human Resources’s top trends in 2019, and how to face the changing world of Human Resources.

Technology continuing to increase

As businesses try to keep up with the almost constant increases in workplace technology and utilise them to improve their training, recruiting, engagement and other facets of HR-related activities, the HR professional must realise (if they haven’t already) that technology will be their new best friend when it comes to workplace relations. Innovation and productivity will be driven by technology, aided by those in HR who embrace the advantages that said technology gives them.

Adapting to the changing workforce

It’s already occurring in many companies around the world, and as more Millennials enter the workforce, they bring with them the desire for working remotely, including overseas, to maintain a better balance between life and work. Businesses need to be prepared to offer opportunities to work remotely and adapt their HR functions to suit this new workforce. Training, team-building, recruiting and more will require innovation to keep productivity at acceptable levels.

Reconnecting with your employees

With more and more people working remotely, it can be hard for them to fully engage and feel part of the company’s culture without being physically surrounded by it. HR needs to get creative this year, to help ensure that the culture of your company is integrated into everything your employees go through, whether it’s in the recruiting process or retention.

Leaders encouraging innovation

The ‘do as I say, not as I do’ manager’s days are numbered in 2019, as leaders who are vulnerable, authentic, brave and open continue to get the best from their employees. Improve productivity and employee satisfaction by providing chances for them to use their skills and strengths, to work autonomously and have a bigger say in company goings-on

Continuing to stand for equality

In this era of #metoo, it’s more important than ever for HR representatives to be aware of workplace harassment; how to address it in the workplace and helping women in new leadership roles feel comfortable.

Be willing to take on those less skilled

When struggling to fill positions, you’ll need to look at those applicants who aren’t as educated or skilled and be ready to up-skill and train them for the roles that need filling. Many applicants aren’t as formally qualified as previous generations (for a number of reasons) so this means taking a chance if you want more employees.

Providing a purpose

Millennials, especially, are more productive and likely to remain with the company if they’re able to find meaning and purpose in what they do. To keep up with this and retain your best employees, as an HR professional you’ll need to be evaluating your corporate responsibility and the social purpose your business serves regularly, to make sure they align with the organisation’s goals and values.

Leadership is changing (our research)

Organisations and HR must radically rethink all of their stakeholder interactions, especially those involving their human capital. This includes how to acquire, deploy, develop and retain their people. Bold leadership characteristics will be required to ensure your business adapts and thrives. From our research, we’ve distilled the following competencies that we think will be critical for the 2019 Leader: 

  • Collaborative Orientation
  • Developer of People
  • Emotional Intelligence
  • People Management
  • Courageous Leadership
  • Learning Agility
  • Global Mindset
  • Cultural Agility
  • Future Focus
  • Leading Change
  • Innovative/Creative Champion
  • 360 Communicator

What are your organisation and L& D teams doing to prepare your current and future leaders and how many of these competencies are being developed? This is where LeadershipHQ can help!

We need to be adaptable as the workplace continuously changes, to ensure they can keep the organisation on the right track so that the company isn’t left behind. Reflection and evaluation need to be practised regularly to stay on top of the game and determine the effectiveness of your strategies.

For more information please read these great white-papers from HR World and PwC too.

Let me know your thoughts or any other trends you are seeing.

Author – Sonia McDonald

Sonia McDonald is one of Globe’s leading leadership executive coaches and keynote speakers, as well as an advisor, thought leader, and author. She’s also CEO and founder of LeadershipHQ and has been named as one of the Top 100 Australian Entrepreneurs and Top 250 Influential Women in the world. LeadershipHQ are leading the way in leadership and work with Organisations and Businesses such as Qantas, Thiess, Super Retail Group, Brickworks, Kane Constructions, Bartons, EY, Maurice Blackburn, Grant Thorton, and Minter Ellison. LeadershipHQ partner with businesses in building great leadership and people development through their cutting edge and high impact leadership programs, coaching, workshops, resources and events.

Sonia has worked, coached and spoken in front of people around the world, encouraging them to succeed by reaching their full potential and inspiring leadership greatness. Sonia has written several books on leadership: Leadership Attitude, Just Rock It! and Neuroscience of Leadership, and she writes regularly for publications such as The Australian, HRD Magazine, Smart Healthy Women and Women’s Business Media. She has been published in BBC Capital, The Australian, HRD Magazine, Business Insider and Richtopia. She has spoken at numerous leading conferences, companies and events across the world with her vision to create authentic, kind and courageous leaders and organisations.

Having a Life

Having a Life While Still Being a Great Leader

It’s illustrated constantly in media and everyday life: the worker who gets ahead and rises to the top is the one who eats, breathes and lives their work. They don’t take holidays, like Mark Cuban, the billionaire who didn’t go on a vacation for seven years. They’re on their phones, checking and responding to emails at all hours, like Tim Cook from Apple. Some barely sleep or see their children, like Tesla’s Elon Musk. All are what managers would call the ‘ideal worker’ – as has been shown in countless surveys, many executives prefer workers who don’t have any personal life or children to look after. It’s a case of ‘do as I say, not as I do’, according to plenty of leaders who admit they aren’t great role models and that their job is 24/7.

So why is a “work-life balance “ (not a fan of this phrase as I love just ‘balance”) so elusive, or even completely unattainable if you wish to be successful? The answer is that it doesn’t have to be this way! It was an important lesson I learned in the past few years when my teenage daughter had severe mental health issues due to bullying and I had to revisit my work and business and my own mental health to support her. I had to put the oxygen mask on myself first and start balancing my priorities. 

Jessica DeGroot, the owner of the ThirdPath Institute, is determined to find an answer to that question, helping people make time for family, work, and life in general. She partnered with a group of senior managers from a range of businesses from law firms to Fortune 500 companies because they all had the common goal of proving that work-life balance is achievable for leaders. Believe me, it is, and it will make you a much better leader.

For almost 20 years, DeGroot and her group have been helping one another come up with strategies for successfully balancing life and work. They share their triumphs, failures, their families and their lives, so that they have plenty of backgrounds when discussing things like overwork and boundaries, and the handling of work-life balance when faced with emergencies in work or life, or both. One leader is so grateful for modeling and communicating the importance of work-life (ARGH!) balance at his workplace, as it’s enabled him to alter his workload while he cares for his sick child.

Some of the leaders in this group, DeGroot noted, were excellent at making time for holidays, and the tips and strategies they shared enabled her to develop the ‘Vacation Checklist’, which is passed to others at the ThirdPath Institute.

Strategies that are incredibly effective include:

  • Making a list of ‘what can wait’, one week before you travel
  • Two weeks before you go, delegate and review teamwork that will be essential while you’re away
  • Not scheduling calls or meetings the day before or the day after your holiday

She also recommends putting strategies in place to allow you to have quiet time at work so that you can focus on your priorities and better handle your time without getting overwhelmed. Demonstrating how much you value work-life balance as a leader is incredibly important according to DeGroot. When leaders send a message and challenge the status quo, balance becomes a priority for others, and you’ll see the culture of the organization start to shift to be more accommodating. DeGroot says, “When you get leaders to behave differently, it sends a signal to the rest of the organization that they can behave differently, too.”

When leaders pioneer this new way of thinking, ThirdPath discovered that there were three relationships that needed skills developed in order to bring about the necessary change. Leaders need to learn how to make plans with their families to put them and their home first, to change how they work with their teams at work, and how to change their mindset of work-life balance being a mere pipedream; instead, believing that the change is possible and that they should try and achieve it, and speak out about it whenever possible.

Changing how you work with your team

Having faith in your team is important, as you’ll be putting more responsibility onto them as you change the culture in your workplace. Demonstrating yourself that family comes first and that everyone needs a life, will spread throughout your team and help make introducing strategies for work-life balance much easier. Things like allowing staff to work remotely and/or with flexible hours have been shown to reduce staff turnover, which in turn reduces your recruiting costs while increasing productivity and morale. Small things like allowing staff to start earlier to finish earlier, or to work from home a day or two a week, will see your organization reaping the benefits of increased results.

Having the courage to speak up about your plan
Being the first to try and introduce flexibility and strategies for improved work-life balance in your workplace can be daunting, but you need to have faith in yourself and voice your opinions if you want any hope of things changing. Remind yourself that you’re more than likely not the only person in your workplace wanting a better work-life balance and that you’ll be making things better for everyone.  

Family comes first

While a lot of parents work hard (and believe that working hard means working a lot) because they believe they’re doing what’s best for their families, the opposite is true. It’s a common story; husbands and wives growing apart while focusing on their careers, or one climbing the ranks and working constantly while the other stays home and shoulders most (or all) of the familial responsibilities. This causes resentment and means the working parent/s miss out on quality time with their families that they’ll never be able to get back.

It’s not as hard as it sounds to start making adjustments and improving your work-life balance, it can be as simple as finishing early once or twice a week so that you can pick up your children from school, and coordinating your family schedules to make time for each other.

It’s time to change the culture of overworking that we see in our leaders, and therefore emulate ourselves. It’s our role models that greatly influence us, and at the moment there are not many role models that demonstrate an effective work-life balance. How many articles do you see about CEOs and their insane schedules that disregard family, health, and life outside of work – leaving a majority of burnt out and no longer producing great results, as this style of work is unsustainable? Unfortunately, there aren’t many role models at present to show that the opposite is not only possible but easier to achieve than first thought. There are a few that are challenging this way of thinking, and we need to hear more about them.

Look at David Solomon, the Goldman Sachs CEO. He goes to yoga classes with his daughter, calls his workmates to tell them to stop working so much, and reduced the crazy work hours expected of him and his staff. Or Susan Wojcicki from YouTube, who makes sure she’s home for dinner with her kids every night, even while running a company worth $100 billion. Leaders like these aren’t the norm, but they should be.

It’s far more important to be effective and use your time wisely than to work constantly – you won’t burn out, and your work will be of a much higher quality. You’ll also benefit from improved relationships with your friends and family, and having time for yourself to partake in your hobbies and unwind from the working week. Unlike what most people think, you CAN be a great leader and still have a fulfilling personal life as well – so it’s time to start making it happen. When you start to show gratitude for your life and family and focus on the abundance and love you have and you can give, your leadership and life will transform.

Remember to put the oxygen mask on yourself first…and to rock it, Sonia x

Want to have that balance in 2019? We love our Leadership Planner which we designed for YOU! Over the years we have worked with 1000’s of people and noticed many don’t have goals, task or people plans or don’t write or reflect on their learnings. This is why we designed our downloadable LEADERSHIP PLANNER! It’s a 3-month planner to kickstart your leadership. A brilliant planner for anyone in business, new leaders, managers, emerging leaders – and CEO’s! It’s only $4.99 (RRP $49.99) for a limited time so get in quick and grab 140 pages of motivation, inspiration, goal setting and more… Find out more here or learn more about our NEW Leadership Membership to help you in your career, life, and leadership. 

Quotes

My Top 50 Quotes for Inspiration and Motivation

I am on a mission in 2019 is to create and build brave, courageous, compassionate and kind leaders and leadership. With the start of another year upon us, I thought I’d share my pick of fifty of my favorite quotes that get me fired up and ready to ROCK IT, and hopefully, they do the same for you! So I have found a great mix of people and favorite leaders I’ve quoted from; CEOs to political figures, even some celebrities – and I’ve included a few of my own personal quotes as well.

  1. No one can make you feel inferior without your consent. Eleanor Roosevelt
  2. Success is the ability to go from failure to failure without losing your enthusiasm. Winston Churchill
  3. Courage is being scared to death and saddling up anyway. John Wayne
  4. We become what we think. The Buddha
  5. I have no special talents. I am only passionately curious. Albert Einstein
  6. Lead with courage. Lead with compassion. Lead with character. Sonia McDonald
  7. Real generosity towards the future lies in giving all to the present. Albert Camus
  8. In order to be irreplaceable, one must always be different. Coco Chanel
  9. Attitude is a little thing that makes a big difference. Winston Churchill
  10. Champions aren’t made in the gyms. Champions are made from something they have deep inside them – a desire, a dream, a vision. Muhammad Ali
  11. Change the frame, and you change the game. Sonia McDonald
  12. Comparison is the thief of joy. Theodore Roosevelt
  13. Be sure you put your feet in the right place, then stand firm. Abraham Lincoln
  14. Failure is a bruise, not a tattoo. Jon Sinclair
  15. Define success on your own terms, achieve it by your own rules, and build a life you’re proud to live. Anne Sweeney, Walt Disney
  16. The way to develop self-confidence is to do the thing you fear and get a record of successful experiences behind you. William Jennings Bryan
  17. Confidence is the sexiest outfit you can wear. Blake Lively
  18. Your vibe attracts your tribe. Lou Fitzgerald
  19. Ninety percent of everything is crap. Sturgeon’s Law
  20. Vulnerability is not the same thing as weakness. Brené Brown
  21. You have everything you need to build something far bigger than yourself. Seth Godin
  22. Gratitude opens the door to the power, the wisdom, the creativity of the universe. You open the door through gratitude. Deepak Chopra
  23. People think that successful people don’t feel like frauds. The opposite is more likely to be true. Mike Cannon-Brookes, CEO of Atlassian
  24. When you stop learning, I believe you are dead. Jack Nicholson
  25. LEADERSHIP IS AN ATTITUDE. Sonia McDonald
  26. I always did something I was a little not ready to do. I think that’s how you grow. When there’s that moment of ‘Wow, I’m not really sure I can do this,’ and you push through these moments, that’s when you have a breakthrough. Marissa Mayer, former CEO of Yahoo
  27. You only live once but if you live right, once is enough. Mae West
  28. If you want others to be happy, practice compassion. If you want to be happy, practice compassion. The Dalai Lama
  29. When you learn, teach. When you get, give. Maya Angelou
  30. Sometimes you just have to put on lip gloss and pretend to be psyched. Mindy Kaling
  31. Leadership is about making others better as a result of your presence and making sure that impact lasts in your absence. Sheryl Sandberg
  32. It took me a long time to develop a voice, and now that I have it, I’m not going to be silent. Madeleine Albright
  33. A lot of people put pressure on themselves and think it will be way too hard for them to live out their dreams. Mentors are there to say, ‘Look, it’s not that tough. It’s not as hard as you think. Here are some guidelines and things I have gone through to get where I am in my career.’ Joe Jonas
  34. You can’t give up! If you do, you’re like everybody else. Chris Evert
  35. The only person you should try to be better than is the person you were yesterday. Unknown
  36. My parents taught me to do whatever makes you happy – follow your bliss. That’s why I don’t make a lot of movies. I’m very meat and potatoes when it comes to work, putting in eight hours each day. I only do what I love. Mike Myers
  37. To an extent, leadership is like beauty: it’s hard to define, but you know it when you see it. Warren Bennis
  38. What one does is what counts. Not what one had the intention of doing. Pablo Picasso
  39. Success is achieved by developing our strengths, not by eliminating our weaknesses. Marilyn Vos Savant
  40. Your Brand is what other people say about you when you’re not in the room. Jeff Bezos, CEO & founder of Amazon
  41. Your time is limited; so don’t waste it living someone else’s life. Don’t be trapped by dogma – which is living with the results of other people’s thinking. Don’t let the noise of other’s opinions drown out your own voice. Steve Jobs
  42. I learned that courage was not the absence of fear, but the triumph over it. The brave man is not he who does not feel afraid, but he who conquers that fear. Nelson Mandela
  43. Only those who will risk going too far can possibly find out how far one can go. T.S. Eliot
  44. The most courageous act is still to think for yourself. Aloud. Coco Chanel
  45. Nothing is as important as passion. No matter what you want to do with your life, be passionate. Jon Bon Jovi
  46. We all need people who will give us feedback. That’s how we improve. Bill Gates
  47. Who exactly seeks out a coach? Winners. Chicago Tribune
  48. Give more to others. Mentor and coach others. If you are successful, don’t forget to send the elevator down for others to ride up in. Sonia McDonald
  49. I have a dream; I have a dream that my four little children will one day live in a nation where they will not be judged by the color of their skin but by the content of their character. Martin Luther King

Your beliefs become your thoughts,

Your thoughts become your words,

Your words become your actions,

Your actions become your habits,

Your habits become your values,

Your values become your destiny.

― Mahatma Gandhi

I’d love to know which of these quotes resonated you, or what your favorite motivational quote is if I haven’t listed it, so comment below or send me a message about my Quotes. I hope you all have a fantastic year – kick those goals and smash those dreams!

Lead with Kindness Always! Sonia x

Author – Sonia McDonald.

Sonia McDonald is one of Globe’s leading leadership executive coaches and keynote speakers, as well as an advisor, thought leader, and author. She’s also CEO and founder of LeadershipHQ and has been named as one of the Top 100 Australian Entrepreneurs and Top 250 Influential Women in the world. Her company LeadershipHQ are leading the way in leadership and work with Organisations and Businesses such as Qantas, Thiess, Super Retail Group, Brickworks, Kane Constructions, Bartons, EY, Maurice Blackburn, Grant Thorton, and Minter Ellison,

Sonia has worked, coached and spoken in front of people around the world, encouraging them to succeed by reaching their full potential and inspiring leadership greatness.

Sonia has written several books on leadership: Leadership Attitude, Just Rock IT! and Neuroscience of Leadership, and she writes regularly for publications such as The Australian, HRD Magazine, Smart Healthy Women and Women’s Business Media. She has been published in BBC Capital, The Australian, HRD Magazine, Business Insider and Richtopia. She has spoken at numerous leading conferences, companies, and events across the world with her vision to create authentic, kind and courageous leaders and organizations.

Phone 1300 719 665   www.soniamcdonald.com.au